A significant milestone for the country’s banking and financial services industry, Pakistan has granted its first digital-only license for non-life insurance, which marks a paradigm change in the way insurance is purchased, administered, and distributed across the country.
This milestone marks the beginning of the new age in fully online and AI-driven insurance, which allows users to buy, manage, and even claim insurance without having to use physical branches, paperwork, or intermediaries. Based on a secure and reliable digital technological infrastructure, this system is designed to simplify the process, reduce costs, and reduce traditional barriers to access, particularly for the most vulnerable and underserved.
The new licensed insurer offers a mobile-first, paperless experience and offers different payment options such as debit and credit cards, mobile wallets, as well as airtime balances. The digital framework permits real-time claims updates and faster settlements and customized insurance solutions that are affordable and able to adapt to your individual requirements.
This is a significant step towards growing insurtech and financial inclusion across Pakistan. In embracing a digital-first, human-centered design philosophy, this initiative aims to eliminate the gap in protection and increase the availability of essential insurance services for millions of people.
According to the company’s leadership, this initiative isn’t solely about technology. It’s about giving people the ability to protect their income, health, and their assets without difficulty. The idea is to establish an enduring trust by ensuring transparency, ease of use, and accessibility, thus making insurance more relevant to our modern lives.
As Pakistan embarks on its digital transformation process, this license demonstrates an overall commitment to the development of financial capabilities, innovation, and the creation of an environment where affordable, smart insurance is accessible to everyone.

